Terms and Conditions rm98

1. Introduction

Rm98 (hereinafter referred to as "the platform", "we", or "rm98") is an online gaming platform offering a wide range of services including Live Casino, Slots, bingo, sports betting, and other games to eligible users. These Terms and Conditions ("Terms") govern the use of all services provided through the official rm98 website at rm98.ml and all related platforms.

By accessing, registering for, or using any part of the rm98 platform, you expressly agree to be bound by these Terms, together with the Privacy Policy and all other policies published on our website. If you do not agree with any part of these Terms, you are not permitted to use the rm98 platform.

2. Member Eligibility

To register and use the rm98 platform, you must meet all of the following criteria:

• Be at least 18 years old on the date of registration.
• Being an individual registering for personal use, not on behalf of a third party.
• Not included in the rm98 self-exclusion list or platform ban list.
• Residing in a country or region that does not prohibit the use of online gaming platforms such as rm98.
• Having full legal capacity to enter into a binding agreement.

Rm98 reserves the right to request proof of age at any time. If any member is found to have registered with false information or does not meet the eligibility requirements, the account will be terminated immediately and any associated funds may be forfeited subject to internal investigation.

3. Account Registration

Each player is only permitted to hold one (1) active account on the rm98 platform. Multiple account ownership by a single individual is strictly prohibited and may result in the termination of all associated accounts along with the forfeiture of any remaining funds.

During registration, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as stated on your official identification document.
• Exact date of birth.
• A valid and active email address.
• A reachable mobile phone number.
• Bank account details for withdrawal purposes.

You are solely responsible for maintaining the confidentiality of your account password. rm98 will not be liable for any losses resulting from your failure to protect your login credentials. Please contact the rm98 support team immediately if you suspect your account has been compromised.

4. Deposit & Withdrawal

Rm98 supports a wide range of payment methods including FPX, DuitNow QR, Touch 'n Go eWallet, GrabPay, local bank transfers, and cryptocurrency. All deposits are credited to your account automatically once payment is confirmed by the processing provider.

Deposit Policy:

• The minimum deposit amount is as stated on the rm98 deposit page.
• Deposits must be made using a payment method registered in your own name.
• Rm98 does not charge processing fees for deposits; however, your payment provider may apply their own charges.
• Any deposit that fails to process will be returned within 3–5 business days.

Withdrawal Policy:

• Withdrawals will only be processed to a bank account or digital wallet registered under the same name as your rm98 account.
• The first withdrawal request requires a completed identity verification (KYC) before it can be approved.
• Withdrawal processing time is typically between 1 to 3 business days, depending on the chosen payment method.
• Rm98 reserves the right to withhold withdrawals for security review purposes within a reasonable timeframe.
• Funds obtained through suspected fraudulent activity or bonus abuse are not eligible for withdrawal.

5. Bonus & Promotions

Rm98 offers a variety of bonuses and promotions to both new and existing members. All bonus offers are subject to specific terms and wagering requirements as stated in their respective promotion terms. Please read the terms of each promotion carefully before accepting.

• Wagering requirement: Each bonus has a minimum wagering requirement before winnings can be withdrawn. This is expressed as a multiple of the bonus amount — for example, 30x means you must wager 30 times the bonus value.
• Bonus validity period: Each bonus has a validity period. Bonuses that are unused or whose wagering requirements are not met within that period will expire automatically.
• Wagering limit while a bonus is active: While a bonus is active in your account, the maximum bet per round or wager may be limited. Exceeding this limit may result in the bonus being voided.
• One bonus at a time: Players are not allowed to activate more than one bonus at a time unless otherwise stated in the promotion terms.
• rm98's rights: rm98 reserves the right to modify, suspend, or terminate any promotion at any time. Any attempt to abuse bonuses will result in the cancellation of those bonuses and the possible suspension of the account.

6. Game Rules

All games offered on the rm98 platform — including Live Casino, Slots, bingo, Sports Betting, and wagering — have their own specific rules available within each game interface. General rules applicable across the rm98 platform are as follows:

• The outcome of all games is final once settled by the system or dealer.
• All slot games and table games use a certified Random Number Generator (RNG) to ensure fair and unbiased results.
• Live casino games are operated by real dealers via live video stream. Any technical disruption during a live session will be resolved based on system records.
• Confirmed bets cannot be cancelled. Please review all betting options carefully before confirming.
• In the event of a technical disruption affecting game outcomes, rm98 reserves the right to declare the game void and return all wagers to players.
• The return-to-player (RTP) percentage for each slot game is available in the respective game information.

7. Prohibited Conduct

The following actions are strictly prohibited on the rm98 platform and may result in account suspension or termination along with forfeiture of funds:

• Registering or using more than one account.
• Providing false or misleading registration information.
• Using automated software, bots, scripts, or third-party tools to access or play on the platform.
• Bonus abuse in any form, including opening multiple accounts for bonus purposes.
• Transfer of funds between player accounts without rm98's authorization.
• Any attempt to hack, breach, or disrupt the functionality of the rm98 platform.
• Use of illegal funds or conducting money laundering activities through the platform.
• Sharing your account with other players or allowing third parties to use your account.
• Acting in a rude, threatening, or harassing manner towards support staff or other players.

8. Identity Verification (KYC)

Rm98 conducts a Know Your Customer (KYC) process as part of our commitment to security and compliance. The KYC process may be required under the following circumstances:

• Before the first withdrawal is processed.
• When the cumulative total of withdrawals exceeds a specified limit.
• When unusual or suspicious activity is detected on the account.
• When rm98 deems identity verification necessary for player protection.

Documents typically required for KYC include:

• Identity document: National Identity Card (MyKad), passport, or a valid driving licence.
• Proof of address: A utility bill, bank statement, or other official document showing your name and address, dated within the last 3 months.
• Payment method verification: A photo of your debit/credit card (with the middle digits hidden) or proof of ownership of a bank account or digital wallet.

Rm98 is committed to processing all KYC documents within a reasonable timeframe. All information you provide is protected under rm98's privacy policy and will not be shared with third parties without your consent, except where required by law.

9. Account Closure & Suspension

You may close your rm98 account at any time by contacting our customer support team. Before closure, please ensure all available funds have been withdrawn, as rm98 is not responsible for funds left inactive beyond a specified period.

Rm98 reserves the right to suspend or terminate a player's account under the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Providing false or misleading registration information.
• Suspected fraud, money laundering, or other illegal activity.
• Self-exclusion request initiated by the player.
• A finding that the account is held by an underage individual.
• Failure to complete the KYC process within the specified timeframe.

10. Limitation of Liability

Rm98 is not liable for any indirect, incidental, special, or consequential losses arising from the use of our platform, including but not limited to:

• Loss of profits, income, or data.
• Service disruptions due to platform maintenance or circumstances beyond rm98's control.
• Losses resulting from unauthorised access to your account due to your failure to safeguard your password.
• Game outcomes misinterpreted or misunderstood by the player.

Rm98's total liability to you under any circumstance shall not exceed the net deposit amount you have made to the platform in the 12 months preceding the claim. These terms do not limit user rights protected by applicable Malaysian consumer law.

11. Responsible Gaming

Rm98 believes that online gaming should be an enjoyable source of entertainment, not a cause of stress or financial hardship. We provide a range of responsible gaming tools to help players stay in control:

• Deposit limit: Set your own daily, weekly, or monthly deposit limits directly from your account settings.
• Session time limit: Limit your daily gaming session time and receive alerts when approaching the set limit.
• Self-exclusion: Request a temporary or permanent suspension of your own account if you feel you need a break from playing.
• Reality check: Receive periodic reminders about the time you have spent on the platform.
• Activity statement: View your complete deposit, withdrawal, and gaming activity history at any time.

If you or someone you know is experiencing issues related to gambling, please contact the rm98 support team or visit our Responsible Gaming page for more information and support resources. Remember — rm98 cares not only about your gaming experience, but also your overall well-being.

12. Amendments to Terms and Conditions

Rm98 reserves the right to amend, add to, or revise any part of these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon publication on the official rm98 website.

It is your responsibility to review these Terms and Conditions periodically. Your continued use of the rm98 platform after any changes are published will be considered your acceptance of the revised Terms.

If you do not agree with the amendments made, you have the right to close your account and withdraw all funds before the new Terms take effect. For any inquiries regarding these Terms and Conditions, please contact the rm98 customer support team via live chat, available 24 hours a day, 7 days a week.