rm98's Commitment to Players

Rm98 | Responsible Gaming
— Entertainment, Not Pressure

Rm98 believes online gaming should be a source of pure enjoyment. We provide a range of tools and resources to ensure every player stays in control, safe, and playing responsibly at all times.

6+ Control Tools
24/7 Active Support
18+ Age Limit
100% Free to Use
Introduction

What Is What Is Responsible Gaming?

Responsible gaming means enjoying wagering or online gaming purely as entertainment — not as a way to solve financial problems, relieve stress, or earn a steady income. This is a core principle rm98 upholds across every aspect of our operations.

At rm98, player well-being is more than a phrase in a policy document — it is a genuine commitment we demonstrate through real action. From providing spending limit tools to Self-Exclusion programs, we ensure you always maintain full control over how and how much you play on the rm98 platform.

Problem gambling can happen to anyone regardless of background or experience. The signs are often unnoticed until the situation becomes serious. That is why rm98 not only provides control tools — we also help you identify early warning signs so action can be taken before it significantly impacts your life.

Remember: Gaming should be fun. The moment it starts to feel like an obligation or a burden, that's your signal to pause and reassess. rm98 is always here to help.

rm98's Commitment

Active Player Protection Our monitoring system detects risky play patterns and triggers automatic intervention when necessary.
Zero Tolerance for Minors rm98 applies strict age verification. Individuals under 18 are not permitted to register or play on our platform under any circumstances.
24/7 Support The rm98 support team is ready to assist you at any time, including for issues related to responsible gaming.
Free Control Tools All rm98 responsible gaming tools are provided free of charge and can be activated instantly with no additional fees.
No Marketing Pressure Players who have set limits or are in a break period will not receive any promotions or bonus offers from rm98.
Key Features

Tools Responsible Gaming rm98

All of the following tools are available in your account and can be activated at any time at no cost.

Deposit Limit

Set a daily, weekly, or monthly deposit limit to control how much money you load into your rm98 account. This limit takes effect immediately and can be reduced at any time. Any limit increase requires a 72-hour waiting period as an additional safeguard.

Session Time Limit

Set a time limit for each gaming session at rm98. The system will send you a reminder when the limit is approaching and automatically log you out when it expires, helping you avoid unintentionally extended sessions.

Loss Limit

Set the maximum amount of losses you are willing to absorb per day, week, or month. Once the loss limit is reached, the rm98 system will automatically block your wagering activity until that limit period has fully expired.

Temporary Break

Need a break from gaming? Activate the Temporary Break feature to pause access to all rm98 games for 24 hours, 7 days, or 30 days. No questions asked — you can take a break whenever you feel you need one.

Self-Exclusion

If you need a longer break, rm98's Self-Exclusion program lets you voluntarily close access to your account for 6 months, 1 year, or permanently. Requests are processed immediately and cannot be reversed within the chosen period.

Reality Check

Activate periodic reminders that display a summary of your current session — how long you have been playing and the total amount wagered. These reminders appear at intervals you choose yourself, helping you stay aware of your gaming activity in real time.

Warning Signs

Recognise Early Signs

Problem gambling rarely appears suddenly. It usually develops gradually and often goes unnoticed until it is too late. Here are the signs to watch for in yourself or someone you care about:

If you recognise yourself in three or more of the signs below, we encourage you to contact the rm98 support team or activate the Self-Exclusion feature immediately.

Self-Check

1Do you play with money you cannot afford to lose?
2Do you increase your wager amounts to get the same level of excitement?
3Do you feel restless or irritable when you try to stop playing?
4Do you lie to family or friends about your gambling activity?
5Do you play to escape from problems or feelings of stress?

If you answered "yes" to any of the questions above, consider using rm98's control tools or seeking professional help.

Recurring Financial Problems

Frequently borrowing money or dipping into savings to bet, and feeling desperate to quickly win back losses.

Uncontrolled Play Time

Finding it hard to stop even when you planned to, or regularly playing longer than intended.

Social Relationships Affected

Neglecting family, friends, or work responsibilities due to excessive involvement in online gaming activity.

Sudden Emotional Changes

Feeling extremely elated when winning and deeply depressed or angry when losing — emotions closely tied to game outcomes.

Chasing Losses

Continuing to play after losses in hopes of winning everything back in a single session, even as the situation gets worse.

Hiding Activity

Keeping gaming activity secret from a partner, family members, or close ones, including concealing the amount of money spent.

How to Use

How to Activate Control Tools at rm98

Follow these simple steps to activate any responsible gaming tool in your account.

1
Account Login

Log in to your rm98 account using your username and password. Make sure you access it through the official rm98 website.

Easy
2
Go to Settings

Click the profile icon at the top of the screen and select "Account Settings" or "Responsible Gaming" from the dropdown menu.

Easy
3
Choose a Control Tool

Pick the tool that suits you — deposit limit, session time limit, loss limit, temporary break, or self-exclusion — and set the value that works for you.

Select
4
Confirm & Activate

Confirm your selection. Control limits take effect immediately. You will receive a confirmation email as your personal record.

Active

If you have any difficulty activating a control tool, contact the rm98 support team via 24/7 live chat. Our team will assist you personally and confidentially.

FAQ

Question Frequently Asked

Answers to frequently asked questions about responsible gaming at rm98.

Deposit limits and loss limits can be reduced immediately, but any limit increase requires a mandatory waiting period of 72 hours. This waiting period is an important protective measure to ensure you have enough time to make a careful, considered decision without rushing. This policy cannot be waived for any reason.

During the Self-Exclusion period, your account will be fully blocked — you will not be able to log in, make deposits, or play. However, your account balance is safe and protected. Once the Self-Exclusion period ends, you may contact rm98 support to process a withdrawal of your remaining balance. For permanent Self-Exclusion, balance withdrawals can be processed once all reviews are complete.

No. rm98 fully respects your privacy. Self-Exclusion registration is a personal matter between you and rm98. We will not disclose your decision to any third party, including family members, without your written consent. All responsible gaming information is handled with complete confidentiality.

Players who have activated responsible gaming control tools such as deposit limits, loss limits, or a temporary break will automatically excluded from receiving promotional communications and bonus offers throughout the active limit period. This is not a penalty — it is part of rm98's commitment not to encourage wagering activity for players who are in the process of self-control.

In addition to the control tools provided by rm98, you can reach our support team via 24/7 live chat for initial guidance. For professional assistance, Talian Kasih 15999 operated by the Malaysia Department of Social Welfare offers free and confidential counselling. Acknowledging that you need help is the bravest and most important step you can take — rm98 fully respects that courage.

rm98 applies a rigorous identity verification (KYC) process during registration, including age verification via official documents. We also use automated detection technology to identify suspicious profiles. We encourage parents and guardians to use parental control software on devices shared with children. rm98 has a zero-tolerance policy against any account found to be owned or used by an underage individual.
Play Responsibly with rm98

Join rm98 — Responsible Entertainment

Rm98 is more than a gaming platform — we are a community that puts player wellbeing first. Register today and enjoy a safe, controlled, and enjoyable gaming experience with us.

Playing beyond your means is a risk. rm98 fully supports responsible gaming. Age limit 18+.

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